Class Cancellation Policy
No refunds are given on any passes unless due to serious illness. If cancellations are made up to 1 hour before a class, your pass will be put into credit for use another time within a 3 month period. If you do not attend a booked session or cancel within 1 hour of the start time your pass will be forfeited. If you are unable to attend a booked class, please let us know via email or phone so that your place may be made available to others.
Refunds & Transfers
All passes are non-refundable and non-transferrable. Please make sure you check the expiration date when purchasing your pass. If serious illness occurs you can apply for a refund by emailing Taylor with an up to date doctors certificate at taylor(a)yoga213.com.au.
Passes can be extended for up to 14 days only due to serious illness. No other extensions are given due to travel or work commitments. Please make sure you check the expiration date when purchasing your pass.
Fair Work Trade
At yoga 213 we work with the ‘Fair Work Trade’ philosophy and treat all students the same. Therefore all terms and conditions will apply to all membership matters and enquiries.
Memberships can be frozen for up to 14 days due to illness or over seas travel once only. To apply for this please email us at taylor(a)yoga213.com.au.
To terminate a membership we need at least 2 weeks notice. Two payments of $40 will be taken out of your account from the cancel request date. During these 2 weeks you can practice at the studio until your membership has been terminated.
If declined payments occur within your membership and we are unable to contact the client we will use CC/Direct Debit details provided by the client to process the declined payments.